Partial Refunds

Partial refunds are now available for hosts. This means you can refund only part of an order instead of the full amount.

For example, if a guest booked a 5-day pool heating service and only 1 day needs to be refunded, you can now refund just that part.

The system will automatically calculate the correct refund amount for the guest.

How to issue a partial refund:

• Log in to your Host Co account
• Go to the store where you want to process the partial refund

• On the left side, click “Sales”

  

• Open the sale

  

• Click the “+” icon next to the product

  

• Select “Refund Item”

  

• Choose the quantity or items you want to refund

  

Once confirmed, the refund will be processed automatically based on what you selected.

Need help?

Any question? Email us at [e-mail] or text 760-821-0022.