The Host Co integrates with Lodgify to help you create a digital storefront for your rentals. This allows you to offer guests convenient add-ons, services, and upgrades while increasing your revenue with minimal effort.
With this integration, you can:
- Create a storefront for each listing
- Offer curated and custom services
- Share store links through automated messaging
- Manage requests, approvals, and payments in one place
What You Can Offer
Through The Host Co, you can provide guests with:
- Local services such as massage or private chef
- Guest upgrades like late checkout or pet fees
- On-site offerings like firewood or hot tub heating
- Custom products and services tailored to your property
You can also connect with vetted vendors or add your own offerings at any time.
How the Integration Works
Once connected with Lodgify:
- Your listings are synced into The Host Co
- Stores are automatically created for each property
- Guests can request services directly from your storefront
- Payments are processed securely
- You receive payouts directly to your bank account
Below is the step-by-step or you can watch how it works in this video.
For any questions, feel free to email support@thehost.co or text 760-821-0022.
Step-by-Step Integration Guide
Step 1: Connect Lodgify in The Host Co
- Log into your The Host Co account
- Go to Partners
- Select Lodgify
Step 2: Create or Access Your Account
- If you do not have an account, create one
- Instead of creating a store first, choose the integration option
Step 3: Create Stores
- Select your Lodgify properties
- Click Create Stores
Your stores will be automatically pre-populated with:
- Local services
- Guest upgrades
- Customizable offerings
Step 4: Customize Your Store
You can:
- Edit any service or product
- Add new offerings
- Duplicate stores to save time
- Apply items across multiple listings
Step 5: Share Your Store with Guests
After setup, share your store link with guests through Lodgify messaging.
Recommended timing:
- At booking
- One week before check-in
- At check-in
Step 6: Add Store Links to Automated Messages
- Go to Settings in Lodgify
- Open Custom Automatic Responses
- Paste your store link into the appropriate message
- Ensure the correct listing is selected
- Save and enable the message
You can create multiple automated messages for each listing.
Step 7: Use Saved Replies (Optional)
For faster communication:
- Save your store message as a reply
- Name it clearly with the property name
- Quickly send it when guests ask questions
Frequently Asked Questions
What is The Host Co?
The Host Co is a digital storefront platform that helps hosts offer guest services and upsells while generating additional revenue.
What can I sell?
You can offer:
- Local services such as massage or chef experiences
- Guest add-ons like late checkout or pet fees
- On-site amenities like firewood or hot tub heating
- Custom products and services
How does payment work?
- Guests pay through your storefront
- Payments are processed securely
- You receive payouts directly to your bank account
- The Host Co keeps a small commission and a guest checkout fee
What is the request and approve feature?
- Guests submit service requests
- Payments are held for up to 7 days
- You can approve or deny each request before payment is finalized
Do I need to manage inventory?
No. The Host Co handles:
- Inventory management
- Order processing
- Email and SMS notifications
- Payment handling
Can I customize my stores?
Yes. You can:
- Edit services anytime
- Add new offerings
- Duplicate stores
- Customize each property individually
How do guests access my store?
Guests access your store via:
- Automated Lodgify messages
- Direct messages from you
- Saved replies for quick sharing
Is there support available?
Yes. The Host Co offers:
- Onboarding support
- Daily demos
- Ongoing assistance to help you succeed
Troubleshooting
My Lodgify account will not connect
- Confirm you selected the correct partner
- Check your login credentials
- Try reconnecting the integration
My properties are not importing
- Wait a few minutes after connecting
- Refresh your account
- Reconnect if needed
My store link is not showing in messages
- Ensure the correct store link is pasted
- Confirm the message is saved and active
- Check that the correct listing is selected
Guests cannot access my store
- Verify the store is active
- Confirm the correct link is being shared
- Check your messaging setup
Orders are not appearing
- Check your The Host Co dashboard
- Confirm your integration is active
- Verify notification settings
Payment issues or delays
- Review your payout settings
- Ensure your bank details are correct
- Allow standard processing time
Comments
0 comments
Article is closed for comments.