The Host Co integrates with Host Tools to help you create and manage a digital storefront for your listings. This allows you to offer guests convenient add-ons, services, and upgrades while automatically syncing key details like check-in and check-out times.
With this integration, you can:
- Create stores for each Host Tools listing
- Sync early check-in and late checkout updates to your calendar
- Share store links through automated messaging
- Manage upsells and operations in one place
What You Can Offer
With The Host Co storefront, you can sell:
- Local services such as massages or private chefs
- Guest add-ons like late checkout or pet fees
- On-site upgrades like firewood or hot tub heating
- Custom products and services tailored to your property
You can also connect with vetted vendors or add your own offerings.
How the Integration Works
Once connected:
- Your Host Tools listings are imported into The Host Co
- Stores are created for each property
- Guest purchases sync with Host Tools
- Check-in and check-out times update automatically when services are approved
- Calendar indicators are added for visibility
Below is the step-by-step guide, or you can watch the video here.
For any questions, feel free to email support@thehost.co or text 760-821-0022.
Step-by-Step Guide
Step 1: Start in The Host Co
- Log into The Host Co
- Instead of creating your first store, select Host Tools from the integration options
- Click Continue
Step 2: Get Your API Key from Host Tools
- Return to the Host Tools marketplace or dashboard
- Locate your API Key
- Copy the API key
Step 3: Connect Your Account
- Return to The Host Co
- Paste your API key into the required field
- Click Submit
Your Host Tools listings will begin importing automatically.
Step 4: Create Stores
- Select the properties you want to connect
- Click Create Stores
Each store will be pre-populated with:
- Local services
- Guest add-ons like late checkout
- Customizable offerings
Step 5: Customize Your Store
You can:
- Edit or remove services
- Add new products
- Adjust pricing and availability
- Duplicate stores for faster setup
Calendar Sync
When guests purchase services like:
- Early check-in
- Late checkout
The Host Co will:
- Automatically update check-in or check-out times in Host Tools
- Add a visual indicator on the calendar
This helps you and your team easily track changes without manual updates.
Sharing Your Store with Guests
Each store link is automatically synced back to Host Tools and can be inserted into messages using a dynamic tag.
Recommended Timing
- At booking
- One week before check-in
- At check-in
How to Add Store Links to Messaging
- Go to Message Templates in Host Tools
- Edit or create a message
- Add a message such as:
“If you’re interested in adding amenities like massage, chef, or mid-stay cleaning, check out our store.” - Insert the upsell URL message tag
- Save and activate the message
This tag dynamically inserts the correct store link for each listing, so you can use one message template across all properties.
Key Benefits
- Automated calendar updates
- One message template for all listings
- Easy visibility of guest purchases
- Reduced manual coordination
- Increased revenue opportunities
Frequently Asked Questions
Do I need a separate message for each listing?
No. The upsell URL tag dynamically inserts the correct store link, so one template works for all listings.
Will check-in and check-out times update automatically?
Yes. Approved services will automatically update the times in Host Tools.
Can I customize my stores?
Yes. You can edit, add, or remove services anytime.
Do I need to manage payments manually?
No. The Host Co handles payments, notifications, and payouts.
What happens if a service is canceled?
The system will revert the changes accordingly.
Troubleshooting
My listings are not importing
- Confirm your API key is correct
- Try reconnecting the integration
- Refresh your account
My store link is not showing in messages
- Ensure the upsell URL tag is added correctly
- Check spelling and capitalization
- Confirm the message is active
Calendar updates are not appearing
- Ensure the service was approved in The Host Co
- Verify the property is properly connected
- Check that the integration is active
The wrong store link is appearing
- Confirm the correct property is linked
- Use the dynamic upsell URL tag instead of a manual link
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