The Host Co integrates with Guesty to help you create a digital storefront for your listings. This allows you to offer guests convenient add-ons, services, and upgrades while increasing your revenue with minimal effort.
With this integration, you can:
- Automatically create storefronts for your Guesty listings
- Offer curated and custom services
- Share store links through automated Guesty messaging
- Manage requests, approvals, and payments in one place
What You Can Offer
Through The Host Co, you can provide guests with:
- Local services such as massage or private chef
- Guest upgrades like late checkout or pet fees
- On-site offerings like firewood or hot tub heating
- Custom products and services tailored to your property
You can also connect with vetted vendors or add your own offerings at any time.
How the Integration Works
Once connected with Guesty:
- Your listings are imported into The Host Co
- Stores are automatically created for each property
- Guests can request services directly through your storefront
- Payments are processed securely
- You receive payouts directly to your bank account
Below is the step-by-step guide, or you can watch the video here.
For any questions, feel free to email support@thehost.co or text 760-821-0022.
Step-by-Step Integration Guide
Step 1: Access the Integration in Guesty
- Log into your Guesty account
- Go to the Marketplace
- Search for and select The Host Co
- Click Get Started
Step 2: Create or Log Into The Host Co
- You will be redirected to The Host Co
- Click Get Started
- Create your account if you do not already have one
Step 3: Connect Your Guesty Account
- After signing up, select Guesty as your integration
- Click Continue to connect your account
Step 4: Generate Your Authorization Token
- Return to Guesty
- In the Marketplace, select Connect
- Copy your Authorization Token
Step 5: Add Token to The Host Co
- Return to The Host Co
- Paste your token into the required field
- Click Submit
Your Guesty properties will now begin importing automatically.
Step 6: Select Properties and Create Stores
- Choose which Guesty listings you want to connect
- Click Create Stores
Each store will include:
- Preloaded local services
- Guest add-ons
- Customizable offerings
Step 7: Customize Your Store
You can:
- Edit services anytime
- Add new products or offerings
- Duplicate stores for faster setup
- Fully customize each listing
Step 8: Share Your Store with Guests
Each store is automatically linked to your Guesty listing and can be shared using a variable in messaging.
Recommended timing:
- At booking
- One week before check-in
- At check-in
Step 9: Add Store Links to Guesty Messaging
- Go to Automations in Guesty
- Click Messaging
- Edit or create a message
- Add a message such as:
“If you’re interested in adding amenities like massage, private chef, or mid-stay cleaning, check out our store.” - Insert the The Host Co variable
- Save and activate the message
Your store link will automatically populate for each listing.
Frequently Asked Questions
What is The Host Co?
The Host Co is a digital storefront platform that allows hosts to offer guest services and upsells while generating additional revenue.
What can I sell?
You can offer:
- Local services such as massage or private chef
- Guest upgrades like late checkout or pet fees
- On-site amenities like firewood or hot tub heating
- Custom services and products
How does payment work?
- Guests pay through your storefront
- Payments are processed securely
- You receive payouts directly to your bank account
- The Host Co takes a 7% commission plus a guest checkout fee
What is the request and approve feature?
- Guests can request services
- Payments are held for up to 7 days
- You can approve or deny requests before payment is finalized
Do I need to manage inventory?
No. The Host Co handles:
- Inventory management
- Order processing
- Email and SMS notifications
- Payment handling
Can I customize my store?
Yes. You can:
- Edit services at any time
- Add or remove offerings
- Duplicate stores
- Customize each listing individually
How do guests access my store?
Guests access your store through:
- Guesty automated messages
- Direct links sent by you
- Messaging variables tied to each listing
Is there support available?
Yes. The Host Co offers:
- Onboarding support
- Daily demos
- Ongoing help and guidance
Troubleshooting
My Guesty account will not connect
- Ensure you copied the correct authorization token
- Try reconnecting the integration
- Confirm you followed the connection steps in the Marketplace
My properties are not importing
- Wait a few minutes after connecting
- Refresh your account
- Reconnect if needed
My store link is not showing in messages
- Ensure the correct The Host Co variable is used
- Check that the message is saved and active
- Confirm it is tied to the correct listing
Guests cannot access my store
- Confirm the store is active
- Ensure the correct link is being sent
- Check that messaging is configured properly
Orders are not appearing
- Check your The Host Co dashboard
- Confirm the integration is still active
- Verify notification settings
Payment issues or delays
- Check your payout settings
- Confirm your bank details are correct
- Allow standard processing time
Comments
0 comments
Article is closed for comments.