The Host Co integrates with Touch Stay to help you seamlessly add a digital storefront to your guest guidebook. This allows guests to easily browse and purchase services and products without needing extra links or messages.
With this setup, you can:
- Sell services and products directly to guests
- Embed your store inside your digital guidebook
- Offer pre-arrival and in-stay upsells
- Increase revenue while enhancing the guest experience
What You Can Offer
With The Host Co storefront, you can sell:
- Pre-arrival services such as cleaning or private chef bookings
- In-home items that you stock at your property
- Rental add-ons and upgrades
- Custom services tailored to your guests
Your store includes built-in:
- Scheduling
- Sales tax handling
- Guest and vendor email notifications
Below is the step-by-step guide, or you can watch the video here.
For any questions, feel free to email support@thehost.co or text 760-821-0022.
Step-by-Step Guide
Step 1: Create Your Store
- Log into The Host Co
- Click Create My Store
- Set up your storefront
You can:
- Add products manually
- Auto-add top-selling items
- Customize details for each offering
Tip: Start with simple, high-demand items like:
- Mid-stay cleaning
- Late checkout
Step 2: Add Products to Your Store
- Add descriptions and pricing
- Include vendor emails if needed
- Ensure any physical items are stocked at your property
Once done, review your store to make sure everything looks correct.
Step 3: Copy Your Store Link
- Go to your store in The Host Co
- Click Share Store
- Copy your store link
Step 4: Add Your Store to Touch Stay
- Log into Touch Stay
- Go to the Content Hub
- Click Add Category
Create a category such as:
- “Shop Your Stay”
- “Enhance Your Stay”
- Drag and position the category near the top
Step 5: Add Your Store Link
- Expand your new category
- Click Add Subcategory
- Add a title
- Click Add Topic
- Paste your Host Co store link into the content section
Suggested title:
- “Check out our store to enhance your stay”
You can also add your store link within existing categories if preferred.
Step 6: Save and Publish
Once saved:
- Your store will appear as a tile in your guidebook
- Guests can click directly into your store
- No additional messaging or links are needed
How It Works for Guests
- Guests access your guidebook
- They see your store featured prominently
- They can browse and purchase services instantly
This creates a smooth, all-in-one experience.
Earnings and Incentives
- Hosts often earn additional monthly revenue through upsells
- The Host Co offers promotional incentives such as credits for first sales
- Payments are processed securely and deposited directly to your account
Best Practices
- Place your store near the top of your guidebook
- Highlight popular or high-value services
- Offer pre-arrival items to capture early bookings
- Keep your store updated with relevant offerings
Frequently Asked Questions
Do I need to send the store link separately to guests?
No. Once added to your Touch Stay guidebook, guests can access your store directly from there.
Can I customize what I sell?
Yes. You can fully customize your store with your own products and services.
Do I need to manage payments manually?
No. The Host Co handles:
- Payments
- Notifications
- Scheduling
- Vendor communication
Can I update my store anytime?
Yes. You can edit your store, pricing, and offerings at any time.
Troubleshooting
My store is not showing in the guidebook
- Ensure the link was pasted correctly
- Confirm the category and topic are saved
- Refresh your guidebook
Guests cannot access the store
- Double-check the store link
- Make sure the guidebook is published
- Test the link manually
My store is not getting engagement
- Move the store higher in your guidebook
- Use a clearer title or call-to-action
- Add more appealing or popular services
I need help setting up my store
- Contact The Host Co support team
- Schedule a demo for guided setup
Comments
0 comments
Article is closed for comments.