The Host Co integrates with Guesty to help you create a digital storefront for your listings and easily offer guest upsells. With this integration, you can connect your properties, create stores in just a few clicks, and share them through automated messaging.
With this setup, you can:
- Create stores for each Guesty listing
- Offer services, add-ons, and upgrades to guests
- Automatically insert store links into messages
- Manage upsells and increase revenue effortlessly
What You Can Offer
With The Host Co storefront, you can sell:
- Local services such as massages or private chefs
- Guest add-ons like late checkout or pet fees
- On-site upgrades like firewood or hot tub heating
- Custom products and services tailored to your property
You can also connect with vetted vendors or add your own offerings.
How the Integration Works
Once connected:
- Your Guesty listings are imported into The Host Co
- Stores are created for selected properties
- Store links are automatically generated per listing
- Links can be inserted into Guesty messaging using variables
Below is the step-by-step guide, or you can watch the video here.
For any questions, feel free to email support@thehost.co or text 760-821-0022.
Step-by-Step Integration Guide
Step 1: Start in Guesty
- Log into Guesty
- Go to the Marketplace
- Search for The Host Co
- Click to open the integration
Step 2: Create Your The Host Co Account
- Click Get Started
- Create your account
- Log in
Step 3: Connect Your Guesty Account
- Inside The Host Co, select Guesty
- Click Continue to connect
Step 4: Generate Your Authorization Token
- Return to the Guesty Marketplace
- Click Connect
- Copy your authorization token
Step 5: Complete the Connection
- Go back to The Host Co
- Paste the authorization token
- Click Submit
Your Guesty properties will begin importing automatically.
Step 6: Create Stores
- Select the properties you want to connect
- Click Create Stores
Each store will be pre-populated with:
- Local services
- Popular add-ons like late checkout
- Customizable offerings
Step 7: Customize Your Stores
You can:
- Edit services and pricing
- Add or remove products
- Duplicate stores for faster setup
Step 8: Share Your Store with Guests
Each store link is automatically added to your Guesty property as a variable.
Recommended Timing
- At booking
- One week before check-in
- At check-in
Step 9: Add Store Links to Messaging
- In Guesty, go to Automations > Messaging
- Edit or create a message
- Add a message such as:
“If you’re interested in adding amenities like massage, chef, or mid-stay cleaning, check out our store.” - Click Add Variable
- Search for and select the The Host Co variable
- Save and activate the message
This will automatically insert the correct store link for each listing.
Key Benefits
- Quick and easy setup
- Automated store link insertion
- One message template can work across listings
- Increased guest engagement and revenue
- Reduced guest questions
Frequently Asked Questions
Do I need to manually send store links?
No. Store links are automatically inserted using Guesty variables.
Can I customize my stores?
Yes. You can edit, add, or remove services anytime.
Can I duplicate stores?
Yes. You can duplicate a store to quickly apply the same setup across listings.
Do I need separate messages per property?
No. The variable automatically inserts the correct store link for each listing.
How do guests access the store?
Guests receive the store link through your automated messages.
Troubleshooting
My properties are not importing
- Ensure the token is correct
- Try reconnecting the integration
- Refresh your account
My store link is not appearing in messages
- Confirm the correct variable is selected
- Ensure the message is active
- Double-check the automation settings
The wrong store link is showing
- Verify the correct property is linked to the store
- Use the dynamic variable instead of a manual link
I’m not seeing engagement from guests
- Share the store earlier in the guest journey
- Improve your message call-to-action
- Highlight popular services
Comments
0 comments
Article is closed for comments.